Privacy Policy

Golf Leaderboard Privacy Policy

Version: 1.00 Revision Date: 01/04/2024

Our role in your privacy

If you are visiting our website or using our services, this policy applies to you.

Who we are

We are Golf Leaderboard Ltd, 29 Norman Snow Way, Duston, NN5 6FH.

Company Registration Number: 14223278.

ICO Registration Number: ZB347883

Our Services

We provide Golf Leaderboard Golf Scoring Applications and Software, for managing and supporting Golf Events and Golf Leaderboard Rewards, a rewards and loyalty platform for Golf.

Our Golf Leaderboard Golf Scoring Applications and Software Services are provided under licence to Golf Leaderboard Ltd by Golf GameBook Ltd, Tarvonsalmenkatu 15, 02600 Espoo, Finland

Our Golf Leaderboard Rewards Software and Applications are provided under licence to Golf Leaderboard Ltd by KAZM, 344 Grove Street, Suite 4067, Jersey City, NJ 07302, United States

Our Customers

We provide our Services to various types of customers, including all Golfers whether professional or amateur, Golf Societies, Golf Clubs, Golf Brands, Golf Travel Companies, Corporations and Charities as well as any other Golf Organisations.

Our responsibilities

If you use our Services, are a visitor to our website, or interact with us on Social Media, we act as the ‘data controller’ of personal data.

This means we determine how and why your data is processed.

We are registered as a data controller at the UK Information Commissioner’s Office.

We are responsible for the processing of personal data that we have received in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018.

Your responsibilities

Please read this Privacy Policy

If you follow any external links to webpages that are not part of our website or applications, please read the respective Privacy Pages for the site you are visiting.

If you are using any service provided to us by Golf GameBook Ltd, please refer to their own privacy policy

If you are using any service provided to us by KAZM, please refer to their own privacy policy

When we collect data

Data is collected from the Web and Mobile Applications, Our websites (by cookies, with your consent) and from Social Media profiles including:

• Application Profiles, including Web and Mobile
  • We collect personal information from you to provide our services to you
• Website
  • We use cookies (with your consent) to automatically collect information from you from the following websites
    • golfleaderboard.co.uk
    • rewards.golfleaderboard.co.uk
  • Social Media Profiles
    • Golf Leaderboard uses Social Media for marketing purposes. The Social Media Platforms we use are: –
      • X (formerly Twitter)
      • Facebook
      • Instagram
      • TikTok

Types of data we may collect

• Contact Profile
  • Your name, address, telephone number and email address and information relating to your golf, including your handicap, the golf club you belong to, your official world handicap membership number.
• Event Information
  • Details of when and where your golf events will take place
  • Details of the attendees for your events. This is just their full name and email address.
  • Details of the event activity, including scores and analytics.
• Rewards and Loyalty Information
  • Details of your rewards and loyalty activity, including quests and redemptions
• Data on how you use our website or applications:
  • Your URL clickstreams (the path you take through our site or applications), products/services viewed, page response times, download errors, how long you stay on our pages, what you do on those pages, how often, and other actions.
• Data that identifies you:
  • Your IP address, browser type and version, time zone setting, browser plug-in types, geolocation information about where you might be, operating system and version.
• Social Media accounts
  • Your Profile, and data you publish on the social media platform such as comments, videos, photos, likes, your followers, the people you follow and public messages.

Protection of Children’s privacy

We do not knowingly collect any personal data from people under the age of 13. If we become aware that a child under 13 is attempting to use the Services, we will inform the minor that he or she is ineligible to do so. We will then remove the minor’s information from our records.

Types of data we DO NOT collect

• Any sensitive data or special category data from you.

Purposes for which we process your data

Processing of your data within our applications and on our website is required for us to provide our Services to you, including tracking your website and golfing activity, to enable us to enhance and deliver our Services to you.

We use contact data you provide us to market our products and services and provide information and content that may be relevant to you.

How and why we use your data

Data protection law means that we can only use your data for certain reasons and where we have a legal basis to do so. Here are the reasons why we process your data:

• Providing our Services, Applications and Websites
  • Processing of your activity on our websites and applications to enable us to deliver, support and improve our Services.
  • Legal basis: contract
• Marketing purposes
  • Sending you emails and messages about new features, content. loyalty and rewards.
  • Legal basis: consent

Here is what each “legal basis” means:

• Contract
  • You have entered into a contract with us to provide our Services to you.
• Consent
  • You have given us your consent to contact you and send you information that we feel maybe relevant to you.
  • You have given informed consent and permission for us to use cookies to track your website activity.

Your privacy choices and rights

Your choices

• Contact and Event Data
  • If you have previously given consent to our processing your data you can freely withdraw such consent at any time. You can do this by emailing us at dpo@golfleaderboard.co.uk
  • If you do withdraw your consent, and if we do not have another lawful basis for processing your information, then we will stop processing your personal data.
• Cookies
  • You can turn off or amend your cookie settings by:
    • Blocking cookies by activating a setting on your browser allowing you to refuse cookies. You can also delete cookies through your browser settings.
      • If you turn off cookies, you can continue to use the website and browse its pages, but the website and certain services within will not work effectively.
      • You can also change your cookie consent by clicking the ‘Change your Consent’ link found within the cookie policy on our website.
  • Our Cookie Consent and Declaration are provided to us by CookieBot.

Your rights

You can exercise your rights by sending us an email at dpo@golfleaderboard.co.uk.

• You have the right to access information we hold about you
  • This includes the right to ask us for supplementary information about:
    • the categories of data we’re processing
    • the purposes of data processing
    • the categories of third parties to whom the data may be disclosed
    • how long the data will be stored (or the criteria used to determine that period)
    • your other rights regarding our use of your data

We will provide you with the information within one month of your request, unless doing so would adversely affect the rights and freedoms of others (e.g. another person’s confidentiality or intellectual property rights).

We will tell you if we can’t meet your request for that reason.

• You have the right to be ‘forgotten’ by us
  • You can do this by asking us to erase any data we hold about you if it is no longer necessary for us to hold the data for purposes of your use of our website or we have a legal obligation to retain your data.
• You have the right to lodge a complaint regarding our use of your data
  • Please tell us first, so we have a chance to address your concerns. If we fail in this, you can address any complaint to the UK Information Commissioner’s Office, either by calling their helpline or as directed on their website at ico.org.uk
• You have the right to object to us processing your data
  • You have the right to object to the processing of your personal data. Should you choose to object, we will cease processing your data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms.
• You have the right to rectify information that isn’t accurate
  • You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
• You have the right to data portability
  • You have the right to receive your personal data which you have provided to us, in a structured, commonly used, and machine-readable format. You also have the right to transmit this data to another controller without hindrance, where technically feasible.
• You have the right to ask us to cease processing
  • You have the right to ask us to cease the processing of your information.

How secure is the data we collect?

We have physical, electronic, and managerial procedures to appropriately safeguard and secure the information we collect.

• All data is stored in a secure ISO 27001 facility hosted by 34SP.com
• All data traffic is encrypted with SHA-256 with RSA Encryption
• We have DDos protection services provided by our hosting providers

Where do we store the data?

The data we collect is processed in our Data Centres hosted in Manchester, in our Offices in Northampton (UK) and also in any data processing facilities operated by the third parties identified below.

By submitting your data, you agree to this transfer, storing or processing by us. If we transfer or store your information outside the EEA in this way, we will take steps to ensure that your privacy rights continue to be protected as outlined in this Privacy Policy.

How long do we store your data?

We will archive and stop actively using any personal/identifiable information about you within 2 years from the last time you used our Services.

Third parties who process your data

Businesses often use third parties to help them host their application, communicate with customers, power their emails etc. We partner with third parties who we believe are the best in their field at what they do.

When we do this, sometimes it is necessary for us to share your data with them in order to get these services to work well.

Your data is shared only when strictly necessary and according to the safeguards and good practices detailed in this Privacy Policy.

If third party providers (processors) are established outside of the EU/EEA, we shall ensure that it cooperates only with third-party providers that are located in countries that ensure adequate levels of protection based on the European Commission’s adequacy decision or that Golf Leaderboard Ltd has entered into agreements with corresponding Standard Contractual Clauses that ensure adequate safeguards with respect to the protection of the privacy and fundamental rights and freedoms of individuals.

Here are the details of our main third-party service providers, and what data they collect or we share with them, where they store the data and why they need it:

• Google, USA – Analytics Data relating to website activity.
• Hubspot, Europe – Contact and Order Data submitted via our website or applications.
• Golf GameBook, Europe – Application Data relating to the Services they provide us.
• KAZM, USA – Application Data relating to the Services they provide to us.
• Stripe, Europe – Payment information relating to purchases via our websites.

Cookies

We use cookies on our website, please refer to our cookie policy for more information.